Return Policy

**Return Policy**

At molg.co.uk, we are committed to providing our customers with the highest quality products and service. If for any reason you are not completely satisfied with your purchase, we offer a straightforward return policy to ensure your satisfaction.

**Return Eligibility**

- You may request a return within 30 working days from the date of receipt of your order.
- Items must be in their original condition, unworn, unwashed, and with all tags attached.
- Returns must be initiated by contacting our customer service team at service@molg.co.uk.

**How to Return an Item**

1. **Initiate a Return**: Contact us at service@molg.co.uk with your order number and the reason for your return.
   2. **Receive Instructions**: Our customer service team will provide you with detailed instructions on how to return your item(s).
   3. **Pack and Ship**: Carefully pack the item(s) in their original packaging and ship them to the address provided by our customer service team. Please ensure to include your order number in the return package.

**Return Shipping Costs**

- Return shipping costs are the responsibility of the customer, unless the item received is faulty or incorrect.
- We recommend using a tracked shipping service to ensure your return reaches us safely.

**Processing Your Return**

- Once we receive your return, we will inspect the item(s) to ensure they meet our return eligibility criteria.
- If the return is approved, we will process your refund to the original payment method within 10 business days.
- You will receive an email confirmation once your refund has been processed.

**Exchanges**

- If you wish to exchange an item, please follow the return process and place a new order for the desired item.
- Exchanges are subject to stock availability.

**Free UK Shipping**

- We offer free shipping on all orders within the United Kingdom, with an estimated delivery time of 8-10 days.

**Contact Us**

For any questions or assistance with your return, please contact our customer service team at service@molg.co.uk. We are here to help and ensure your shopping experience with molg is exceptional.

Thank you for shopping with molg. Be different. Be a king. Be super. Be molg.